Privacy Policy

Effective Date: 1 July 2026

Introduction

Welcome to Unshackled ("we", "our", "us").

We are committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely. This Privacy Policy explains how we collect, use, disclose, and protect your information when you access our website, enrol in our courses, participate in our programs, or interact with us through our online platforms.

By using our website, courses, or services, you agree to the practices described in this Privacy Policy.

Information We Collect

When you enrol in an Unshackled course, subscribe to our communications, or interact with our services, we may collect:

Personal Information

• Full name

• Email address

• Phone number (if provided)

• Billing address

• Payment details (processed securely through third-party payment providers)

• Course progress and completion information

Technical Information

• IP address

• Browser type and device information

• Website usage data

• Cookies and analytics information

Voluntary Information

You may choose to provide additional information through:

• Course worksheets

• Community discussions

• Surveys and feedback forms

• Coaching or support requests

• Webinar registrations

How We Use Your Information

We use your information to:

• Provide access to courses and learning materials

• Manage your account and enrolment

• Process payments

• Deliver course-related communications

• Send updates, newsletters, and promotional content

• Improve our courses, services, and user experience

• Respond to support requests

• Comply with legal obligations

You may unsubscribe from marketing communications at any time.

Payment Processing

Payments are processed through secure third-party payment providers such as Stripe, PayPal, or other approved payment processors.

We do not store your full payment card information on our systems.

Please refer to the relevant payment provider's privacy policy for information on how they handle your payment data.

Thinkific Platform

Our courses are hosted on Thinkific.

When you enrol in a course, Thinkific may collect and process certain personal information on our behalf, including account information, course activity, and technical data required to provide the learning platform.

You may review Thinkific's privacy practices directly through their website.

Email Communications

We may send you:

• Course access information

• Program updates

• Educational content

• Webinar invitations

• Promotional offers related to Unshackled

You can opt out of marketing emails at any time by clicking the unsubscribe link included in our communications.

Cookies and Analytics

We may use cookies and similar technologies to:

• Improve website functionality

• Understand user behaviour

• Measure website performance

• Support marketing and advertising activities

We may use tools such as Google Analytics, Meta Pixel, or similar analytics services.

You can control cookies through your browser settings.

Sharing of Information

We do not sell your personal information.

We may share information with trusted third-party service providers who assist us in operating our business, including:

• Thinkific

• Payment processors

• Email marketing platforms

• Analytics providers

• Customer support systems

These providers are only given access to information necessary to perform their services.

We may also disclose information if required by law or to protect our legal rights.

Data Security

We take reasonable measures to protect your personal information from unauthorised access, disclosure, misuse, or loss.

However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.

Data Retention

We retain your information only as long as necessary to:

• Provide our services

• Maintain course access

• Meet legal and accounting obligations

• Resolve disputes

When information is no longer required, it will be securely deleted or anonymised where practical.

Your Rights

Depending on your location, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your information

• Withdraw consent for marketing communications

• Request information about how your data is used

To exercise these rights, please contact us using the details below.

International Users

Our services may be accessed by users worldwide.

Your information may be processed and stored in countries where our service providers operate. By using our services, you consent to this transfer of information where permitted by law.

Children's Privacy

Our courses and services are intended for individuals aged 18 years and older.

We do not knowingly collect personal information from children under 18.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page with a revised effective date.

Continued use of our services after changes are posted constitutes acceptance of those changes.

Contact Us

If you have questions regarding this Privacy Policy or your personal information, please contact:

Unshackled

Email: [email protected]

Website: taschrogers.com

We will make reasonable efforts to respond to privacy-related requests promptly.