Terms of Use

Effective Date: 1 July 2026

1. Acceptance of Terms

Welcome to Unshackled.

These Terms of Use ("Terms") govern your access to and use of the Unshackled website, online courses, digital content, community spaces, webinars, and related services ("Services").

By purchasing, enrolling in, accessing, or using any Unshackled Services, you agree to be bound by these Terms. If you do not agree with these Terms, you should not use our Services.

2. Eligibility

You must be at least 18 years of age to access or participate in Unshackled courses and programs.

By using our Services, you confirm that you are legally capable of entering into a binding agreement.

3. Educational Purpose

Unshackled provides educational and personal development content designed to support self-awareness, personal growth, and reflection.

Our content is intended for educational and informational purposes only and should not be considered medical, psychological, psychiatric, legal, financial, or professional advice.

Participation in our courses does not establish any therapeutic, counselling, coaching, medical, or healthcare relationship.

4. Personal Responsibility

You acknowledge that:

• Your participation is voluntary.

• You are solely responsible for your decisions, actions, and outcomes.

• Results vary between individuals.

• We do not guarantee any specific personal, emotional, financial, professional, or life outcomes.

You agree to seek appropriate professional support if required.

5. Mental Health and Wellbeing Disclaimer

Some course content may explore topics including:

• Personal beliefs

• Childhood experiences

• Emotional regulation

• Trauma awareness

• PTSD and CPTSD

• Identity and behavioural patterns

The course is not intended to diagnose, treat, cure, or prevent any mental health condition.

If you are experiencing emotional distress, trauma-related symptoms, or mental health concerns, you should seek support from a qualified healthcare professional.

If you are in crisis or require immediate assistance, contact your local emergency services or crisis support provider.

6. Account Registration

To access certain Services, you may be required to create an account.

You agree to:

• Provide accurate information

• Keep your login credentials secure

• Maintain the confidentiality of your account

• Notify us of any unauthorised use

You are responsible for all activity that occurs under your account.

7. Course Access

Upon successful payment, you will receive access to the course according to the access terms stated at the time of purchase.

Unless otherwise specified:

• Access is granted to the purchaser only.

• Access is non-transferable.

• Sharing login credentials is prohibited.

• We reserve the right to suspend or terminate access for misuse.

8. Intellectual Property

All course materials remain the intellectual property of Unshackled and its licensors.

This includes:

• Videos

• Audio recordings

• Workbooks

• Worksheets

• PDFs

• Course frameworks

• Written content

• Graphics and branding

• Downloads and resources

Purchasing a course grants you a personal, non-exclusive, non-transferable licence to use the materials for your own personal development.

You may not:

• Copy

• Reproduce

• Republish

• Sell

• Distribute

• Share

• Modify

• Create derivative works from

any course content without prior written permission.

9. Community Conduct

Where community features are provided, participants agree to:

• Treat others respectfully

• Maintain confidentiality where appropriate

• Refrain from harassment, discrimination, or abusive behaviour

• Avoid posting unlawful, offensive, or harmful content

• Respect differing viewpoints and experiences

We reserve the right to remove content or revoke access where behaviour is inconsistent with these standards.

10. User Generated Content

You retain ownership of content you voluntarily submit, including comments, reflections, feedback, and community contributions.

By submitting content, you grant Unshackled a non-exclusive, royalty-free licence to use, display, and reproduce that content solely for operating and improving the Services.

We will not publicly identify personal reflections without your consent unless required by law.

11. Payments

All prices are displayed in the applicable currency at the time of purchase.

Payments are processed through secure third-party payment providers.

You agree to provide accurate billing information and authorise the processing of payments for purchased Services.

12. Refund Policy

Refund eligibility is governed by the refund policy displayed at the time of purchase.

Unless otherwise stated:

• Digital products and downloadable resources may be non-refundable once accessed.

• Refund requests will be assessed in accordance with applicable consumer protection laws.

Nothing in these Terms limits any rights you may have under Australian Consumer Law or other applicable legislation.

13. Service Availability

We strive to maintain uninterrupted access to our Services.

However, we do not guarantee that:

• Services will be available at all times

• Access will be uninterrupted

• Content will be error-free

We may modify, suspend, or discontinue portions of the Services without prior notice.

14. Limitation of Liability

To the fullest extent permitted by law, Unshackled and its owners, directors, contractors, affiliates, and partners shall not be liable for:

• Indirect damages

• Consequential damages

• Loss of profits

• Loss of business opportunities

• Emotional distress

• Personal decisions made as a result of course participation

Our total liability relating to any claim shall not exceed the amount paid by you for the relevant Service.

15. Indemnity

You agree to indemnify and hold harmless Unshackled, its owners, affiliates, contractors, and representatives from any claims, damages, liabilities, costs, or expenses arising from:

• Your use of the Services

• Breach of these Terms

• Violation of any law or third-party rights

16. Termination

We reserve the right to suspend or terminate access to our Services at our discretion if:

• These Terms are breached

• Fraudulent activity is suspected

• Conduct is harmful to the community or business

Termination does not affect any rights or obligations accrued prior to termination.

17. Changes to Terms

We may update these Terms from time to time.

Updated versions will be posted on our website or learning platform with a revised effective date.

Continued use of the Services constitutes acceptance of any revised Terms.

18. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Queensland, Australia.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Queensland, Australia.

19. Contact Information

For questions regarding these Terms, please contact:

Unshackled

Email: [email protected]

Website: taschrogers.com